The Complete Guide to Running a Successful Airbnb Cleaning Business in the UK
Introduction by Edita Talat-Kelpsiene, Founder of Spotlight Hospitality Solutions
 
After dedicating over 20 years of my career as a Housekeeping Director in 5-star hotels across the UK, I developed an eye for immaculate cleanliness and exceptional service standards. Seven years ago, I took the leap and started my own serviced accommodation business, managing 5 Airbnb properties.
However, I quickly encountered a challenge that many hosts face – finding reliable, professional cleaners who understand the unique demands of short-term rental turnovers. When the pandemic hit, rather than seeing it as a setback, I recognized an opportunity. I launched Spotlight Hospitality Solutions, starting as a solo cleaner with my extensive hospitality background guiding every decision.
What began as a necessity soon flourished into a thriving business. In our very first year, we generated over £75,000 in revenue, and today, we service more than 100 Airbnb properties across the UK. My journey from hotel executive to successful business owner has taught me invaluable lessons about what makes an Airbnb cleaning business truly exceptional.
In this guide, I’m sharing the strategies and insights that helped me build Spotlight Hospitality Solutions into the trusted partner that hosts rely on for their cleaning needs. Whether you’re just starting out or looking to scale your existing cleaning operation, this comprehensive resource will help you navigate the unique challenges and opportunities of the UK short-term rental market.